Matrix Consulting Group was retained by the City of Pittsburgh to conduct the Staffing
and Utilization Study for the Bureau of Police. The project was tasked with the following:
• Assess current workload and performance against service expectations.
• Identify opportunities to implement alternative response.
• Evaluate the organizational structure, including spans of control and alignment of
functions.
• Develop strategies for reallocation in order to optimize the use of existing
resources.
• Identify staffing needs throughout the Bureau.
Final Report on the Staffing and Utilization Study (Matrix Consulting Group, July 18, 2023)
Final Report on the Staffing and Utilization Study (Matrix Consulting Group, July 18, 2023)
